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Find out more about our philosophy!

Hotel information

FAQs about the Stubaierhof

100% Anticipation

Maximum flexibility & 0% risk

Whether in our hotel building, in the expansive gardens or in the Stubai Mountains, here’s what you can expect:

  • Plenty of space – all of the Stubai attractions, theme trails, cable cars etc. are up and running.
  • Plenty of fresh air – we will personally accompany you through the mountains, whether on foot or by ski.
  • Plenty of hospitality – you can tell that, by nature, we are all warm hosts.
  • Plenty of safety – hygiene, disinfection and cleanliness are not to us, but an obvious part of our philosophy.
ski hotel stubaital neustift stubaierhof | © Hasibeder
© Hasibeder

General information

It could hardly be faster: take advantage of the Stubai Valley's favourable location.
The motorway exit is 10 minutes away by car. In 20 minutes you can reach us directly from Innsbruck airport or train station. We would be pleased to pick you up directly with our Tesla Model Y.

The hotel Stubaierhof provides 4 charging stations (Typ 2) directly in front of the hotel.
We are a certified TESLA destination charging partner.
As beeing our guest you are welcome to charge your e-car for free!

Our family has run the Innsbrucker Hütte hut high up in the Stubai Alps for more than 70 years. The hut is located at 2,369 metres above sea level and is an excellent starting point for many alpine adventures such as walking, hiking and climbing.
Guests staying at the Stubaierhof can spend one night free of charge at the Innsbrucker Hütte hut, including half-board.

On the day of arrival your room will be available from 14:00. On the day of departure we kindly ask you to clear your room by 11:00. If you arrive early and your room is not yet ready, you are welcome to use our changing area. Please be aware that the full price of the holiday booked will be charged even if you leave earlier than scheduled.

We will be happy to pick you up from the train station or airport with our electric cars Tesla Model Y or Mercedes EQV.

The Apotheke Neustift pharmacy is open Monday to Friday from 8.30 until 12.00 and from 15.00 until 18.30. Please ask at reception for details of opening times on weekends and bank holidays.

Here is an overview of doctors in the region:
Dr Hannes Gleirscher  +435226 2737
Dr Anton Ranalter  +435226 2214 
Dr Jonel Turkonje   +435226 30053

The Raiffeisenbank and Sparkasse banks near the main square in Neustift both have cash machines.

In your room you will find a spa basket with fluffy bathrobes. You are welcome to use these free of charge for the duration of your stay with us. Towels for the pool and sauna are provided in the wellness area. For our environment we ask you to bring you own bath slippers.

There is a free skibus (every 15 minutes) that runs in all directions and stops 40 metres to the left of our hotel.

The most important timetable information:
>>Towards the Stubai Glacier:
07:45 - 07:56 - 08:08 - 08:23 - 08:38 - 08:53 - 09:08 - 09:23 - 09:38 - 09:53 - 10:08 - 10:23

>>Towards the Schlick 2000 ski resort: 
08:51 - 09:21 - 09:51 - 10:21 - 10:51 - 11:21 - 11:51 - 12:21 - 13:34

The free hikers bus runs frequently to all areas in the valley.

Breakfast is served from 07.00 until 10.00
Dinner starts between  18.30 and 20.30

Included in our half-board package is a breakfast buffet with a selection of teas and organic produce. In the afternoons we serve homemade cakes and strudels. Dinner is a five-course meal with a selection of main dishes to choose from and a fresh salad buffet. Once a week we organise a gala dinner or themed buffet.

Guests who wish to depart in the afternoon are welcome to store their luggage at our hotel so they can enjoy their last day to the full.

Pets are welcome at the Stubaierhof, but we kindly ask that you let us know when booking your room. We charge € 25,- per day (without food) and request that owners bring a muzzle and blanket for dogs. If a final special-cleaning of the room is required, we will charge € 85,-. Guests will also have to pay for any damage caused by their pets. Pets are not allowed in the dining areas, the spa & pool area and the garden. Thank you for your understanding.

We accept cash as well as debit cards, VISA and MasterCard.

GAMS pretty smart! This is how the Stubaierhof Gamsl'n prefer to dress.

 

You feel most comfortable in your feel-good clothes - the GAMS knows for sure!

Anyway, we kindly ask that you refrain from wearing flip-flops, slippers, jogging suits, shorts and similar at dinner.

Start traditional, casual chic or modern alpine: We look forward to serving you the best our kitchen and wine-cellar has to offer in a beautiful restaurant ambience!

Of course, you can enjoy your breakfast in functional mountain clothing and wearing a bathrobe in the afternnon if you come to the cake buffet directly from the wellness area, is okay as well.

 

Guests are welcome to use our free wireless internet available in all rooms and suites, in the Fuxhof holiday suite, in the reception area and on our sunny terrace. Speak to a member of staff at reception to receive the username and password. In most rooms and suites there is an internet connection next to the desk.

We have a small children's play area with a TV showing movies. This area is open daily and can be found next to the restaurant. Please be aware that parents are responsible for supervising their children.

Planning a hike? We will be happy to put together a packed lunch for €6.50 containing sandwiches, a drink, fruit and a sweet treat.

Our new spa & pool area is open daily from 07:00 until 20:00 (indoor pool, chillout room and gym). The sauna area is open daily from 15:00 until 20:00.

In the spa foyer you will find a selection of teas and refreshing drinks as well as vitamin-rich fruit.

Yes, the fitness room at hotel Stubaierhof offers direct access to the garden and is equipped with a treadmill, cross trainer, multi gym station, weights and dumbbells as well as a bench seat.

Our reception team will be happy to help you every day from 07.30 until 22.00.

Ambulance   0 to get an outside line, then  + 144 
Police   0 to get an outside line, then  + 133 
Fire  0 to get an outside line, then + 122

You can also call home from the telephone in your room. Simply dial 0 to get an outside line, then the normal telephone number. To call another room within the hotel simply dial the room number. To speak to a member of staff at reception dial 9.

We will be happy to wash your clothes for you. This laundry service will be charged accordingly.

We would be pleased to make an appointment for you, please ask at our reception.

Lost something? Ask us at the reception.

Should you find any articles we would kindly ask you to hand it to the reception.

If required and according to availability, we would be pleased to provide you with the daily newspaper of your choice.

Do you need a present for someone? We would be pleased to issue with a gift voucher.

Our reception team will be happy to assist you!

Cancellation policy

  • Free cancellation until the day before your arrival!
  • NO deposit!
  • Valid for ALL DIRECT-BOOKINGS!
  • The Stubaierhof is only 15 minutes away from the motorway, a journey home is possible at any time without crossing a pass!

Book now!

Ski resort FAQs

Of course! Especially in these days the contactless online purchase of your ski passes is highly recommended. We are happy to organize tickets for you in advance. Uncomplicated, fast and safe - what more could you want?

The best thing is to go to the website of the Stubai Glacier and follow the detailed purchase instructions. There is even an easy-to-understand explanatory video!

Ski ticket purchase online

Hurra die Gams

 

and welcome to Stubaierhof Neustift. We are not available in person at the moment as we are enjoying our seasonal break out in the mountains & busy with building our outdoor pool!

However, feel free to email us or send a message via WhatsApp at any time, and we will surely get back to you as soon as possible.

 

We will be pleased to be there for you in person again from June 13th. Hurra die Gams! and see you soon!

 

PS: Did you know that you can book directly online on our homepage at the best rates?